These Terms & Conditions (“Terms”) govern your use of mentionkaro.pages.dev and the services sold under the MentionKaro brand. MentionKaro is a service brand operated by Trade Me India (Proprietorship), India. “We”, “us” and “our” refer to Trade Me India; “you” and “client” refer to the person or business buying or requesting our services. By submitting a request or making a payment you agree to these Terms.
1. Services
We provide digital services for businesses, delivered online:
- Free mini-audit: a short set of automated checks of your public website, emailed to you.
- AI Visibility + Website Audit Report (₹1,499): a measured report on your website’s technical SEO, mobile speed, structured data, AI-crawler access and local signals, with a prioritised fix list.
- Report + Fix Pack (₹4,999): the report plus ready-to-use structured data, an llms.txt file and rewritten titles and meta descriptions for up to 5 pages.
- Pro Audit + 90-day Roadmap (₹14,999): your site and up to 3 local competitors, AI-assistant prompt checks, a 30-minute walkthrough call and a 90-day action plan.
- AI-Search Setup (from ₹24,999 one-time): we implement agreed fixes on your website.
- Monthly plans: Local + AI Growth retainers (from ₹19,999 per month) and website care plans (from ₹2,999 per month), with the scope agreed in writing before the first payment.
The scope of each service is as described on our website or in the written quote we send you. Anything outside that scope is quoted separately.
2. Prices and taxes
Prices are in Indian Rupees (INR). Applicable taxes, if any, are shown at checkout. We may change prices for future orders; the price you pay is the one shown when you pay.
3. Payment
Payments are collected online through Razorpay, a third-party payment gateway, using the methods Razorpay offers (such as UPI, cards and net banking). We do not see or store your full card or bank details. Work starts after payment is confirmed. Monthly plans are billed in advance for each monthly cycle.
4. Delivery timelines
- Audit reports: within 3 business days of payment and, where needed, of receiving the access or information we ask for.
- Fix packs and AI-Search Setup: within 7 business days of payment and of receiving the access we need.
- Monthly plans: work is delivered through each monthly cycle as agreed in the plan scope.
All deliverables are digital and sent by email or WhatsApp. See our Shipping & Delivery policy.
5. Your obligations
- Give accurate business and contact details, and only submit websites you own or are authorised to act for.
- Provide any access, files or approvals we reasonably need, on time. Delays on your side extend our timelines by the same period.
- Review and approve changes before they go live where we ask you to, and keep your own backups.
- Make sure the content you publish, including content based on our suggestions, complies with the laws and professional rules that apply to you (for example NMC/DCI rules for clinics and RERA for real estate).
6. No guarantee of results
Our reports describe the measured state of your website at the time of testing, and our recommendations are based on generally accepted practice. Search engines and AI assistants are run by third parties and change often. We do not guarantee any ranking, traffic, enquiries, sales, or mention by Google, ChatGPT or any other search engine or AI assistant.
7. Intellectual property
After full payment, you may use the report and deliverables for your own business, including sharing them with your staff and web developers. We keep ownership of our tools, methods, templates and software, and may reuse general know-how. We may use anonymised findings (with your business name and contact details removed) to improve our service and in aggregated statistics.
8. Limitation of liability
To the extent permitted by law, our total liability for any claim connected with a service is limited to the fees you paid us for that service. We are not liable for indirect or consequential losses, such as loss of profit, business or data, or for problems caused by third-party platforms, hosting providers or changes you or others make to your website.
9. Cancellation and refunds
Cancellations and refunds are governed by our Cancellation & Refund policy.
10. Privacy
We handle your personal data as described in our Privacy policy.
11. Governing law and disputes
These Terms are governed by the laws of India. We will first try to resolve any dispute through good-faith discussion. Any dispute that cannot be resolved this way is subject to the jurisdiction of the courts of India.
12. Grievance contact
For complaints or grievances, contact the proprietor of Trade Me India at trademeindia.sales@gmail.com or +91 95559 55595, during Monday to Saturday, 10 AM to 7 PM IST (closed on Sundays and public holidays). We acknowledge grievances within 48 hours and aim to resolve them within 30 days.
13. Changes
We may update these Terms from time to time. The “Last updated” date above shows the current version. Orders already paid are governed by the version in force when you paid.